At ASL GLOBAL EXPRESS LLP, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal data we obtain through our logistics services. By utilizing our services, you consent to the practices described in this policy.
- Information We Collect
1.1 Personal Information: We may collect personal information, such as your name, contact details, address, and payment information when you engage with our logistics services. This information is necessary to provide you with our services and fulfill our contractual obligations.
1.2 Tracking Information: We may collect tracking information, including package details, shipment history, delivery dates, and location data to facilitate the logistics process. This data helps us optimize our services and ensure efficient delivery.
- Use of Collected Information
2.1 Service Provision: We use the collected information to offer and deliver our logistics services to you. This includes managing shipments, coordinating deliveries, and communicating important updates or changes related to your shipments.
2.2 Customer Support: We may use your information to respond to your inquiries, provide assistance, and address any issues or concerns you may have regarding our services.
2.3 Internal Operations: We utilize the collected data for internal purposes, such as analyzing trends, improving our services, developing new features, and conducting research to enhance the overall logistics experience.
2.4 Marketing Communication: With your consent, we may use your contact information to send you promotional materials, updates, or newsletters related to our services. You can opt out of receiving such communications at any time.
- Information Sharing and Disclosure
3.1 Third-Party Service Providers: We may share certain personal information with third-party service providers who assist us in operating our business and delivering our logistics services. These service providers are bound by contractual agreements and are only authorized to use personal data to perform specific tasks on our behalf.
3.2 Compliance with Law: We may disclose personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, customer information may be transferred to the acquiring entity as part of the transaction. We will notify you of such changes and provide choices regarding your information.
- Data Security
We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, please note that no method of transmission or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
- Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of personal data when it is no longer needed.
- Your Rights and Choices
You have the right to access, correct, update, or delete the personal information we hold about you. You may also have the right to restrict or object to certain processing activities. To exercise these rights or to obtain further information, please contact us using the details provided in Section 8.
- Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will update the “Effective Date” at the beginning of this policy. We encourage you to review this policy periodically for any updates.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
ASL GLOBAL EXPRESS LLP
Corp. Off.:
129, First Floor,
Ansal Chambers-II,
Above Vijaya Bank,
Bhikaji Cama Place,
Delhi-110066
- +91 11 4102 4760
- sales@asl-global.com